- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Payment, Pricing & Promotions
Shipping & Delivery
We offer free ground shipping for blades under 24", which normally takes 3-5 business days. We also offer Express or Overnight shipping, with the price difference being paid by the receiving party. For questions or concerns regarding orders or shipping, please call (972) 602-0080.
Privacy & Security
Protech Diamond USA will not request or retain any personal information. Company and contact information are required for shipping and bookkeeping purposes.
Returns & Replacements
Protech Diamond USA guarantees quality. We perform a rigorous quality check during the manufacturing process and an additional quality check prior to shipping. Returns and replacements are issued depending on the circumstances of the inquiry. Re-tipping service is also available.
Ordering & Payment
Orders are accepted by phone or by stopping by our office. We accept checks, credit/debit cards, cash and electronic transfer payments. Pricing may change without prior notice. Please contacts us for more information about promotional offers and discounts at (972) 602-0080.